FAQ - Frequently Asked Questions

How long does delivery take?

Estimated delivery time: 5–11 business days, depending on your country and local postal services.

Processing time: All orders are processed within 24 hours. A shipping confirmation and Track & Trace code will be sent to you within 1–5 days of placing your order.

Are there shipping costs?

No, we always offer free shipping on all your orders!

How do returns work?

Returns are easy and can be processed within 14 days. Send us a message via the contact form or email, and we'll guide you through the process step by step.

What payment methods do you accept?

You can pay with iDeal, credit card, PayPal, and more. All our payment methods are secure and reliable.

Can I track my order?

Yes, as soon as your order has been shipped, you'll receive a track & trace code to track your package. You can also easily track your order via our website. At the bottom of the page, you'll find the "Track Your Order" option, where you can view the status of your order in real time.